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Terms and Conditions

Placing an order on our sites

By placing an order through our site, you agree that you are legally capable of entering into binding contracts and agree with our terms and conditions. After placing an order for our Products, you will receive an e-mail from us acknowledging that we have received your order. This does not mean that your order has been accepted by us but it does constitute an offer to us to buy the Product. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the Product has been dispatched (the Dispatch Confirmation). The contract between us (Contract) will only be formed when we send you the Dispatch Confirmation. The Contract will only relate to those Products whose dispatch we have confirmed in the Dispatch Confirmation. If you have ordered additional Products that are not listed in the Dispatch Confirmation (for example because they are currently out of stock / unavailable), these Products will not form part of the Contract until dispatch of such Products has been confirmed in a separate Dispatch Confirmation

Delivery Information:

  1. All of our products are sent 1st class post. We can not control Royal Mail but they do aim to deliver within 1 to 2 working days. Estimated UK delivery. If you need your t shirt urgently please contact us, as we can send your item
  2. special delivery next working day. There is an extra charge for special delivery, there is no special delivery on Saturdays. If you ordered on a Saturday your order would be dispatched on Monday and delivered to Tuesday before 1pm. Special delivery is a non-refundable item.
  3. Please note international deliveries will take longer. EU delivery's take approximately 5 to 7 working days and international deliveries take approximately 7 to 14 working days. There is an extra charge for this service.
  4. International customers:  Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the customer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to buying. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up – do not confuse them for additional P&P charges. We do not mark merchandise below value on any customs declaration as  International government regulations prohibit such behaviour.
  5. We make every effort to dispatch your goods on the date agreed. We can not be held responsible for goods being delayed, or any sub sequential losses incurred once they have left our premises.

    We want you to be happy with your item but if you are not entirely satisfied we are glad
    to exchange or give you a refund. We only ask that the product must not have been worn and is in it's original packaging.
    You must return the item to us within 14 days from receiving it.

    Please note the buyer is responsible for the return postage cost.

    Please contact us if you have any problems with your t shirt/item before leaving feedback/Review. We will do all we can to help you.

    Please note refunds are paid minus the original postage cost if the item is not required and just returned.

    Unfortunately personalised items are non-refundable, but we will discount the replacement items by up to 30% off the listing price.

    We will not accept any items that have been decorated or altered under any circumstances.

    You can email or Customer services between 9am and 5pm (Monday to Friday)

    Refunds via Paypal:  Any refund will be subject to a 57p transaction fee. You will receive your refund minus the 57p. This is a charge made to us by the card processing firm.

    Copyright Information:

This website and its content is copyright of WillDesign/Shoebob/ - © WillDesign 2019 - 2021. All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

Any Purchase of Products:
We reserve the right to reject any offer to purchase by you at any time.
When you place an order on our website we shall email you an acknowledgement. Once you have checked out and your order has been confirmed you will not be able to make any changes to your order so please make sure that everything is correct before clicking the confirm button. We reserve the right to refuse an order. Non-acceptance of an order may, for example, result from one of the following: The product ordered being unavailable from stock Our inability to obtain authorisation of payment The identification of an error within the product information, including price or promotion If there are any problems with your order we shall contact you.

Product information:
All sizes and measurements are approximate, however we do make every effort to ensure they are as accurate as possible.  Unless otherwise stated, sizes indicated are UK sizes.

We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery.

We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was entered onto the system. We reserve the right to refuse orders where product information has been mis-published, including prices and promotions.

Goods are subject to availability. As there is a delay between the time when the order is placed and the time when the order is accepted, the stock position relating to particular items may change. If an item you have ordered becomes out of stock before we accept the order we shall notify you as soon as possible and you will not be charged for the out of stock items.

Your Order only constitutes an offer to purchase Goods from us, and does not form a binding contract until accepted by us. Where you order more than one item your Order contains a series of offers for each item individually.

We are not VAT registered, all prices shown are the full price you pay, no VAT is charged.  We reserve the right to change our prices.

We deal with chargebacks very seriously.
If your card has been used without your authorisation, we will work with the Police and fully cooperate with
any queries about the fraudulent use of your card.  Should there be a charge back for any other reason and you do not repay and also cover all fees we incur from our bank and payment gateway, we
will seek to recover original payment, fees and additional costs through the Small Claims Court.

We do our best to ensure that the Website operates properly at all times, but we make no warranties as to the availability or accessibility
of the Website, and (save as otherwise set out in these Terms and Conditions) we will not be liable for any damages, loss, costs or expenses incurred by you as a
result of any lack of availability or accessibility of the Website.

We reserve the right to change the Terms and Conditions under which the website is offered at any time. Any such change in Terms and Conditions will be effective once reflected in the text of these Terms and Conditions and published on this web page. You should check the Terms and Conditions periodically to ensure that you are aware of and complying with the current version.

Your Statutory Rights:
Your UK statutory rights are not affected by our returns policy

Designs & Artwork:
All items & designs are unofficial and they are not official merchandise. We do not want to confuse anybody into thinking they are.
They are produced using our own unique artwork and therefore infringe no copyright under English law. Names are for descriptive purpose only.

Price and payment
price of our products is the price in force on the date and at the time on which we process your order. We make every effort to ensure that the prices on our website are accurate. Nevertheless, as our sites contain a large number of Products it is always possible that, despite our best efforts, some of the Products listed on our site may be incorrectly priced. We will normally verify prices as part of our dispatch procedures and the price quoted on the website will be the price you pay. However we are under no obligation to provide the Product to you at an incorrect lower price quoted on our website, even after we have sent you a Dispatch Confirmation, if the pricing error is obvious and unmistakable and could have reasonably been recognised by you as a mis-pricing.

Accepting Terms and Conditions:
By Viewing or purchasing anything from this website you are agreeing to all of the terms and conditions of Shoebob & WillDesign.
If your t-shirt is faulty in some way please contact us so we can solve the problem.
We are human and mistakes sometimes happen - we are more than happy to rectify any mistakes we may make.

*Colours shown are for illustrative purposes only. Final prints and garments may vary in tone and shade.